Privacy Policy New

Privacy Policy

Responsible for the data processing is:
Gernot Prasser
Airbase One 79
Kalsdorf near Graz

office@schutzoutlet.at

Phone: 06604764377

Thank you for your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.

1. Access data and hosting

You can visit our websites without providing any personal information. Each time you access a website, the web server only automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the access, the amount of data transferred and the requesting provider (access data) and documents the access. This access data is evaluated solely for the purpose of ensuring trouble-free operation of the site and improving our services. This serves to protect our legitimate interests in the correct presentation of our offer, which outweigh our interests in the context of a balancing of interests in accordance with Art. 6 para. 1 p. 1 lit. f DSGVO. All access data is deleted no later than seven days after the end of your visit to the site.

 Hosting

The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise explained in this privacy policy, all access data as well as all data collected in forms provided for this purpose on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this Privacy Policy.

Our service providers are located and/or use servers in the United States and in other countries outside the EU and the EEA. For these countries, there is no adequacy decision by the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission. 

Our service providers are located and/or use servers in the following countries for which the European Commission has determined by decision that they provide an adequate level of data protection: Canada

2. Data processing for contract processing and for establishing contact

2.1 Data processing for contract execution

For the purpose of contract processing (including inquiries about and processing of any existing warranty and non-performance claims as well as any statutory updating obligations) in accordance with Article 6 Paragraph 1 Sentence 1 lit. b GDPR, we collect personal data if you provide it to us as part of your Submit your order voluntarily. Mandatory fields are marked as such, since in these cases we need the data to process the contract and we cannot send the order without providing them. Which data is collected can be seen from the respective input forms.

Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this data protection declaration. After the contract has been fully processed, your data will be restricted for further processing and will be deleted after expiry of the retention periods under tax and commercial law in accordance with Art. 6 Para. 1 S. 1 lit.c GDPR, unless you have expressly requested further use of your data in accordance with Art 6 Para. 1 S. 1 lit. a GDPR or we reserve the right to use data that goes beyond this, which is permitted by law and about which we will inform you in this declaration.

2.2 customer account

If you have given your consent to this in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account and for storing your data for further future orders our website. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in this data protection declaration or using a function provided for this purpose in the customer account. After deleting your customer account, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 Paragraph 1 Sentence 1 lit. which we inform you in this declaration.

2.3 Contact

As part of customer communication, we collect personal data to process your inquiries in accordance with Art. 6 Paragraph 1 Sentence 1 lit. Mandatory fields are marked as such, because in these cases we need the data to process your contact. Which data is collected can be seen from the respective input forms. After your request has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 Paragraph 1 Sentence 1 lit. about which we inform you in this declaration.

3. Data processing for the purpose of dispatch processing

For the purpose of fulfilling the contract in accordance with Art. 6 para. 1 p. 1 lit. b DSGVO, we will pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.

4. Data processing for payment processing

For payment processing in our online shop, we work with these partners: technical service providers, credit institutions, payment service providers.

4.1 Data processing for transaction processing

Depending on the selected payment method, we pass on the data required for the processing of the payment transaction to our technical service providers, who work for us in the context of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for the processing of the payment. This serves the fulfillment of the contract according to Art. 6 para. 1 p. 1 lit. b DSGVO. In some cases, the payment service providers collect the data required for payment processing themselves, e.g. on their own website or via a technical integration into the ordering process. In this respect, the data protection provisions of the respective payment service provider apply.
If you have any questions about our payment processing partners and the basis of our cooperation with them, please use the contact option described in this privacy policy.

4.2 Data processing for the purpose of fraud prevention and the optimization of our payment processes

Where applicable, we provide our service providers with additional data, which they use together with the data required for payment processing as our processors for the purpose of fraud prevention and optimization of our payment processes (e.g. invoicing, processing of disputed payments, accounting support). Pursuant to Art. 6 (1) p. 1 lit. f DSGVO, this serves to protect our legitimate interests in fraud prevention or in efficient payment management, which outweigh these interests in a balancing of interests.

4.3 Identity and credit checks when choosing Klarna payment services

Klarna direct debit, purchase on account via Klarna, Klarna installment purchase
If you opt for the payment services of Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter Klarna), we ask for your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, that we are allowed to transmit the data necessary for the processing of the payment and an identity and credit check to Klarna. In Germany, the Privacy Policy Credit agencies named by Klarna may be used. Klarna uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, implementation or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option mentioned in this data protection declaration. As a result, we may no longer be able to offer you certain payment options. You can revoke your consent to this use of personal data at any time, also vis-à-vis Klarna.

5. Advertising by email

5.1 E-mail newsletter with registration and newsletter tracking

If you register for our newsletter, we will use the data required for this or separately provided by you in order to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 Para. 1 S. 1 lit. Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided in the newsletter. After unsubscribing, we will delete your e-mail address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6 Paragraph 1 Sentence 1 lit. is permitted by law and about which we will inform you in this declaration.

We would like to point out that we evaluate your user behavior when sending the newsletter. For this purpose, we also analyze how you use our newsletter by measuring, storing and evaluating opening rates and click rates for the purpose of designing future newsletter campaigns (“newsletter tracking”).

For this evaluation, the e-mails sent contain one-pixel technologies (e.g. so-called web beacons, tracking pixels), which are stored on our website. For the evaluations, we link in particular the following "newsletter data"

  • the page from which the page was requested (so-called referrer URL),
  • the date and time of the call,
  • the description of the type of web browser used,
  • the IP address of the requesting computer,
  • the E-Mail adress,
  • the date and time of registration and confirmation

and the One-Pixel Technologies with your email address or your IP address and possibly a unique ID. Links contained in the newsletter may also contain this ID.

If you do not wish to receive newsletter tracking, you can unsubscribe from the newsletter at any time - as described above.

The information is stored as long as you have subscribed to the newsletter.

5.2 Sending evaluation requests by email

If you give us your express consent to this during or after your order in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, we will use your e-mail address to request you to submit an evaluation of your order via the evaluation system we use. This consent can be revoked at any time by sending a message to the contact option described in this data protection declaration or via a link provided in the review request.

The review requests may also be sent by our service provider, Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne (Trusted Shops).

In the context of sending review requests, we receive information on the respective status from Trusted Shops (e.g. whether the review request has been sent and whether it has arrived). This is done in accordance with Article 6 Paragraph 1 Sentence 1 Letter f GDPR to fulfill our legitimate interest in receiving information about the review invitations in order to carry out optimizations based on this, as well as to fulfill Trusted Shops’ legitimate interest in this service To be able to offer.

Together with Trusted Shops, we are responsible for sending review requests and for collecting and displaying review and status information.

As part of the joint responsibility between us and Trusted Shops GmbH, if you have any questions about data protection and to assert your rights, please contact Trusted Shops GmbH, whose contact options are you here Find. Further information on data protection can be found at the following link here remove. Regardless of this, you can always contact us using the contact option described in this data protection declaration. If necessary, your request will be passed on to the other person responsible for an answer.

6. Cookies and other technologies

6.1 General information

In order to make visiting our website attractive and to enable the use of certain functions, we use technologies on various pages, including so-called cookies. Cookies are small text files that are automatically stored on your terminal device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your terminal device and allow us to recognize your browser on your next visit (so-called persistent cookies).
We use such technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function). Through these technologies, IP address, time of visit, device and browser information as well as information about your use of our website (e.g. information about the contents of the shopping cart) are collected and processed. In the context of a balancing of interests, this serves the overriding legitimate interests in an optimized presentation of our offer pursuant to Art. 6 para. 1 S. 1 lit. f DSGVO.

We also use technologies to fulfill the legal obligations to which we are subject (e.g. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this data protection declaration.

The cookie settings for your browser can be found under the following links: Microsoft Edge ™ / Safari ™ / Chrome ™ / Firefox ™ / Opera ™

If you have consented to the use of the technologies in accordance with Article 6 Paragraph 1 Sentence 1 lit. a GDPR, you can revoke your consent at any time by sending a message to the contact option described in the data protection declaration. Alternatively, you can also access the following link: https://www.schutzoutlet.at/pages/datenschutzerkarung. If cookies are not accepted, the functionality of our website may be restricted.

6.2 Cookiebot Consent Management Platform

We use Cookiebot on our website to inform you about the cookies and other technologies that we use on our website and to obtain, manage and document your consent to the processing of your personal data by these technologies, if required. According to Article 6 Paragraph 1 S. 1 lit. c GDPR, this is necessary to fulfill our legal obligation according to Article 7 Paragraph 1 GDPR to be able to prove your consent to the processing of your personal data to which we are subject. Cookiebot is an offer from Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark, which processes your data on our behalf.
After submitting your cookie declaration on our website, Cookiebot's web server stores your anonymized IP address, the date and time of your declaration, browser information, the URL from which the declaration was sent, information about your consent behavior and an anonymous random key. In addition, a cookie is used that contains the information about your consent behavior and the key. Your data will be deleted after twelve months unless you have expressly consented to further use of your data in accordance with Article 6 Paragraph 1 Sentence 1 lit we will inform you in this statement.

7. Use of cookies and other technologies for web analysis and advertising purposes

If you have given your consent to this in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, we use the following cookies and other third-party technologies on our website. After the purpose and end of the use of the respective technology by us, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. You can find more information about your cancellation options in the section "Cookies and other technologies". For more information, including the basis of how we work with each vendor, see each technology. If you have any questions about the providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

7.1 Use of Google services for web analysis and advertising purposes

We use the following technologies from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google technologies about your use of our website is usually transferred to a server operated by Google LLC, 1600 Amphitheater Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. If your IP address is collected using Google technologies, it will be shortened by activating IP anonymization before it is saved on Google's servers. The full IP address will only be sent to a Google server and shortened there in exceptional cases. Unless otherwise stated for the individual technologies, the data processing takes place on the basis of an agreement concluded for the respective technology between jointly responsible parties in accordance with Art. You can find more information about data processing by Google in the Data protection information from Google.

 Google Analytics

For the purpose of website analysis, Google Analytics data (IP address, time of visit, device and browser information as well as information about your use of our website) are automatically collected and stored, from which usage profiles are created using pseudonyms. Cookies can be used. Your IP address is generally not merged with other Google data. The data processing takes place on the basis of an agreement on order processing by Google.

For the purpose of the optimized marketing of our website we have the Data sharing settings for "Google Products and Services" activated. In this way, Google can access the data collected and processed by Google Analytics and then use it to improve Google services. The data release to Google within the scope of these data release settings takes place on the basis of an additional agreement between those responsible. We have no influence on the subsequent data processing by Google.

7.2 Use of Facebook services for web analysis and advertising purposes

 Use of Facebook pixels

We use the Facebook Pixel within the scope of the technologies presented below Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook (by Meta)" or "Meta Platforms Ireland"). With the Facebook pixel, data (IP address, time of visit, device and browser information as well as information about your use of our website based on events specified by us, such as visiting a website or subscribing to a newsletter) are automatically collected and stored, from which using User profiles are created from pseudonyms. For this purpose, when you visit our website, a cookie is automatically set by the Facebook pixel, which automatically enables your browser to be recognized when you visit other websites by means of a pseudonymous cookie ID. Facebook (by Meta) will combine this information with other data from your Facebook account and use it to compile reports on website activity and to provide other services related to website use, in particular personalized and group-based advertising.
The information automatically collected by Facebook (by Meta) technologies about your use of our website is usually transferred to a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA and stored there. The European Commission has not issued an adequacy decision for the USA. If we are responsible for data transmission to the USA, our cooperation is based on standard data protection clauses of the European Commission. Further information about data processing by Facebook can be found in the privacy policy Facebook (by Meta).

 Facebook Analytics

As part of Facebook Analytics, statistics on visitor activity on our website are created from the data collected with the Facebook pixel about your use of our website. The data processing takes place on the basis of an agreement on order processing by Facebook (by Meta). Your analysis serves to optimally display and market our website.

 Facebook Ads

We use Facebook Ads to promote this website on Facebook (by Meta) and other platforms. We determine the parameters of the respective advertising campaign. Facebook (by Meta) is responsible for the precise implementation, in particular the decision on the placement of the ads with individual users. Unless otherwise specified for the individual technologies, data processing is based on an agreement between joint controllers in accordance with Art. 26 GDPR. The joint responsibility is limited to the collection of the data and its transmission to Meta Platforms Ireland. This does not include subsequent data processing by Meta Platforms Ireland.

We operate via Facebook on the basis of the statistics on visitor activities on our website created via Facebook Pixel Custom Audience group-based advertising on Facebook (by meta), by determining the characteristics of the respective target group.

On the basis of the pseudonymous cookie ID set by the Facebook Pixel and the data collected about your usage behavior on our website, we operate via Facebook Pixel Remarketing personalized advertising.

8. Integration of the Trusted Shops Trustbadge / other widgets

To display the Trusted Shops services (e.g. seal of approval, collected reviews) and to offer Trusted Shops products to buyers after an order, Trusted Shops widgets (e.g. Trusted Shops Trustbadge) are integrated on this website.

This serves to safeguard our legitimate interests, which predominate in the context of a weighing of interests, in optimal marketing by enabling safe shopping in accordance with Art. 6 Para. 1 S. 1 lit.f GDPR. The Trustbadge and the services advertised with it are an offer from Trusted Shops GmbH, Subbelrather Str.15C, 50823 Cologne (Trusted Shops), with whom we are jointly responsible for data protection in accordance with Art. 26 GDPR. In the context of this data protection notice, we will inform you below about the essential content of the contract in accordance with Art. 26 Paragraph 2 GDPR.
As part of the joint responsibility between us and Trusted Shops GmbH, if you have any questions about data protection and to assert your rights, please contact Trusted Shops GmbH, whose contact options are you here Find. Further information on data protection can be found at the following link here remove. Regardless of this, you can always contact us using the contact option described in this data protection declaration. If necessary, your request will be passed on to the other person responsible for an answer.

8.1 Data processing when integrating the Trustbadge/other widgets

The Trustbadge is provided by a US CDN provider (Content Delivery Network) under joint responsibility. An adequate level of data protection is ensured by standard data protection clauses and other contractual measures. You can find more information on data protection at Trusted Shops GmbH here . When the Trustbadge is called up, the web server automatically saves a so-called server log file, which also contains your IP address, date and time of the call, amount of data transferred and the requesting provider (access data) and documents the call. The IP address is anonymized immediately after collection, so that the stored data cannot be assigned to you personally. The anonymized data is used in particular for statistical purposes and for error analysis.

8.2 Data processing after order completion

After completing the order, your e-mail address, which has been hashed using the cryptological one-way function, will be sent to Trusted Shops GmbH. The legal basis is Article 6, Paragraph 1, Sentence 1, Letter f of the GDPR. This serves to check whether you are already registered for services at Trusted Shops GmbH and is therefore necessary for the fulfillment of our and Trusted Shops' predominant legitimate interests in providing the buyer protection linked to the specific order and the transactional evaluation services in accordance with Art. 6 Para. 1 S. 1 lit.f GDPR required. If this is the case, further processing takes place in accordance with the contractual agreement made between you and Trusted Shops. If you have not yet registered for the services, you will then be given the opportunity to do so for the first time. Further processing after registration is also based on the contractual agreement with Trusted Shops GmbH. If you do not register, all transmitted data will be automatically deleted by Trusted Shops GmbH and a personal reference is then no longer possible.

Trusted Shops uses service providers in the areas of hosting, monitoring and logging. The legal basis is Article 6 Paragraph 1 Letter f GDPR for the purpose of ensuring trouble-free operation. Processing can take place in third countries (USA and Israel). An appropriate level of data protection is ensured in the case of the USA by standard data protection clauses and other contractual measures, and in the case of Israel by an adequacy decision.

9. Social media

 Our online presence on Facebook (by Meta), Instagram (by Meta)

Insofar as you have given your consent to the respective social media operator in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO, when you visit our online presences on the social media mentioned in the above, your data will be automatically collected and stored for market research and advertising purposes, from which usage profiles will be created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are generally used for this purpose. For detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your rights and setting options in this regard to protect your privacy, please refer to the privacy notices of the providers linked below. If you still require assistance in this regard, you can contact us.

Facebook (by Meta) is an offer from Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Meta Platforms Ireland"). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is usually transferred to a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA and stored there . The European Commission has not issued an adequacy decision for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. Data processing when visiting a Facebook (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. For more information (Insights data information), see here .

Instagram (by Meta) is an offer from Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Meta Platforms Ireland") The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is usually sent to a server transferred to and stored by Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA. The European Commission has not issued an adequacy decision for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. Data processing when visiting an Instagram (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. For more information (Insights data information), see here .

10. Contact options and your rights

10.1 your rights

As a data subject, you have the following rights:

  • according to Art. 15 DSGVO, the right to demand information on the personal data processed by us in the scope specified therein;
  • in accordance with Art. 16 DSGVO, the right to demand immediate correction of incorrect or completed personal data stored with us;
  • according to Art. 17 DSGVO the right to demand the deletion of your personal data stored by us, unless further processing
    • to exercise the right to freedom of expression and information;
    • to fulfill a legal obligation;
    • for reasons of public interest or
    • required to assert, exercise or defend legal claims;
  • according to Art. 18 DSGVO the right to demand the restriction of the processing of your personal data, as far as
    • the accuracy of the data is disputed by you;
    • the processing is unlawful, but you reject its deletion;
    • we no longer need the data, but you need it for asserting, exercising or defending legal claims or
    • You have objected to the processing in accordance with Art. 21 DSGVO;
  • In accordance with Art. 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another person responsible;
  • according to Art. 77 DSGVO the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.

Right of objection

Insofar as we process personal data as explained above in order to safeguard our legitimate interests that prevail in the context of a balancing of interests, you may object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you will only have the right to object if there are grounds arising from your particular situation.

After exercising your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

This does not apply if the processing is for direct marketing purposes. Then we will not further process your personal data for this purpose.

10.2 Contact options

If you have any questions about the collection, processing or use of your personal data, for information, correction, restriction or deletion of data, as well as revocation of consent given or objection to a particular use of data, please contact us directly using the contact details in our imprint.


Data protection declaration created with the Trusted Shops Right copywriter in cooperation with FÖHLISCH lawyers.